Cloud Computing Services

Dropbox is one of the most popular cloud computing services. In the article from the TheVerge.com, Dropbox was refuting claims that their cloud service had been hacked and attributed the problems to "routine internal maintenance." 'The cloud-storage service went offline on Friday evening for three hours. Just moments before the outage, though, the hacker group The 1775 Sec took to Twitter to state that they were responsible for downing the Dropbox website.' Vulnerability to hackers is an ongoing issue for all cloud computing services. Dropbox’s immediate response to the service issue was the correct thing to do as it calmed the fears of their customers and lessened the impact of the supposed hacker’s intent and message.

Cloud computing is the new go-to in the information technology industry. Large companies and small companies are adapting the use of these cloud services. Popular cloud services like Google Drive, Dropbox, and iCloud are common with major corporations as well as individual users.

The greatest advantage of implementing the cloud to a company is that you have a company that specializes in data storage taking care of your data. A company can spend their time and resources on what they do best, running their company and not worrying about back office tasks such as data storage.  Since all of the data is stored on the cloud, backing it up is much easier than information that is stored on a physical device at the company’s location. Cloud computing is very cost efficient. Lowering costs is something every company looks to do in all departments, implementing cloud computing can drastically lower a company’s IT expenses. Cloud data storage is beneficial in that information can be accessed anywhere, anytime. Most, if not all, of a company’s data is stored on multiple servers across the country or even multiple countries. This provides multiple backups in case a data center suffers a service interruption. The cost for a company to provide the same data storage services for itself would almost always be more than utilizing a cloud services company. 

Security is obviously the largest issue with cloud computing. Since the cloud is solely Internet based, it makes it very susceptible to hackers. A company utilizing cloud data storage is totally dependent on its data storage vendor to keep its data secure. Selecting the most reliable data storage vendor is critical to maintaining company operations. Technical issues are a part of everyday business and when selecting a data storage vendor, it is important to have a service level agreement that will ensure minimal downtime in the case of unplanned downtime. A company should review the internal processes a data storage vendor utilizes when a technical problem occurs. As companies and individuals gain more trust in the security of their data in the cloud, the use of cloud data storage has increased.  A significant challenge for the cloud data storage vendors is security and the unknown intentions of hackers trying to interrupt the safety of cloud computing.

 Companies such as Dropbox can master data storage, backups and retrieval but will face an ongoing challenge to master making their cloud services secure and safe from hackers. Responding quickly to hackers public tweets will downplay their significance in addition to reviewing internal controls to ensure that their systems are secure.

http://www.theverge.com/2014/1/10/5297310/dropbox-website-goes-down-hackers-claim-responsibility

Opam, Kawme. "Dropbox Website Goes Down, Hackers Claim Responsibility (update)."The Verge. N.p., 10 Jan. 2014. Web.

Viswanathan, Priya. "Cloud Computing – Is It Really All That Beneficial?" About.com Mobile 

Devices. N.p., n.d. Web. 

The Time to Prevent IT Crimes is Now

The Wall Street Journal's article entitled, "Target Hackers Used Stolen Vendor Credentials", provides an in-depth look at the infamous breach of Target's IT security that resulted in the theft of 40 million card numbers from Target customers. Paul Ziobro's collaborative piece with Danny Yadron and Charles Levinson explains that sophisticated hackers stole electronic credentials and tapped into the retailer's interconnected system and navigated their way towards valuable financial information. Given the high-profile status of Target and the relevance of IT in modern business operations, companies across the world are now on advanced notice regarding the importance of maintaining top-quality IT protection.






While the article does not disclose exactly how the credentials were taken, the story does reveal that hackers are targeting specific vendors and skimming for various financial payment data. Given the fact that investigators now have a stronger sense of the hackers' plans, perhaps companies can begin to make security adjustments specific to these types of attacks. To be more specific, it appears that hackers are inclined to target "low-level employees or outside contractors" ("Target Hackers Used Stolen Vendor Credentials" Paul Ziobro) before working towards the desired financial data, so why not initiate IT security education for the employees that are at the greatest risk? If the commonly breached IT areas are given more attention,  then hackers will have to look for a more difficult entry into any company's network. A high-scale security attack such as the one detailed in the article is bound to reveal some potential steps towards preventing a repeat occurrence, and major companies like Target should take some proactive efforts to make it increasingly difficult for hackers to break in.






Target may be the most recognizable company to face a heavy cyber attack, but they are by no means the first company to fall victim to an IT security breach. The articles lists "Bashas, an Arizona supermarket, Sprout's Farmer's Market, and Zaxby's Franchising Inc." (Ziobro) as three companies that experienced major attacks in early 2013. The point that the author's tried to make by detailing these instances is that no company is totally safe from the risk of IT infiltration from malicious hackers. Unfortunately, smaller companies likely do not have the resources to implement as advanced of an IT protection program as Target, but this should not serve as an excuse. Cyber attacks have far-reaching damages that go beyond the physical company that experienced the direct attack, and every business with IT operations should have an opportunity to protect itself from hackers. In light of the increased prevalence of hackings, the widespread implementation of a cyber attack awareness program could spread the word and even provide some funding for companies that cannot afford sufficient protection. These crimes tap into the personal information of every consumer, and the time is now for appropriate efforts to take shape and ensure the privacy of shoppers and protect all payment data within stores across the world.






Unfortunately, awareness for economic and personal threats do not catch the public eye until a popular company like Target falls victim. Despite this reality, the world of IT security now has an opportunity to move forward and kick-start new efforts that will prevent future attacks such as the ones highlighted in this article. In the ever-growing world of Information Systems, the risk of losing valuable data increases significantly every day, but a collaborative and cognizant effort to prevent these attacks will serve to benefit many people involved in the world of consumerism.






Ziobro, Paul. "Target Hackers Used Stolen Vendor Credentials." Wall Street Journal. 29 Jan. 2014.

New York's Worry About Database Security

In February 2013, New York has started on a database project with a non-profit technology organization, inBloom, to create a statewide database system that stores student information on to the cloud. The project is expected to go live by March 2014. The mission of the system is to improve education technology. Features of the system include the ability to track student progress, personalize instruction, and easy parental access. For example, from applying this database, parents will have greater and easier interaction with their children’s academic career, and the schools will also be able to identify students who are in danger of not graduating. However, this innovative gesture faces unsatisfied parents, they refuse to use the system due to concerns about the information security and privacy.

Before addressing the public concerns, we should understand the reason for using a database system. Database systems tolerates high flexibility in the environment of growing data, it also allowing users to manipulate and extract desiring queries while operates at a lower cost comparatively to traditional systems. In short, users are able to preform data analysis on massive data sets in an efficient and less expensive way. In this case, the database will be serving education purposes – The portal “offers educators, students and their families the ability – for the first time – to view and verify information and data,” said Ken Wagner, associate state education commissioner (New York Parents Furious at Program, InBloom, That Compiles Private Student Information for Companies That Contract with It to Create Teaching Tools).

Although database system sounds like the “way to go,” it has its downfalls such as vulnerable information security. Since database contains large quality of data, it becomes a key target for cybercriminals to attack and plunder data. An article in relation (The Top Ten Most Common Database Security Vulnerabilities – Charlie Osborne) addressed the common issues of database security. From the article, we can analyze the details of a database and gain insights about the security concerns. The top ten vulnerabilities includes:

1.     Deployment Failures

A common problem of database is the lack of care at the moment of data deployment. Many databases are tested for their proper function, but few are tested for things they should not do.

2.     Broken Database

The SQL Slammer worm of 2003 was able to infect thousands of vulnerable database systems within minutes. The worm was able to take advantage of a bus that was found in the Microsoft’s SQL database software system. Few businesses installed a fix for the bug. As a result, the worm damaged 90 percent of the databases. However, due to the lack of time or resources, many businesses today still do not regularly patch their systems.

3.     Data Leak

Many businesses considers database as back end software, and is secure from the Internet threats. Therefore, not encrypting and secure the system. However, database has contains networking interface, which hackers are able to make their attempts.

4.     Stolen Database Backups

Although external factors are a major threat to businesses, internal factors such as theft were also a common cause of information leak.

5.     The Abuse of Database Features

A research shows that over the past three years, every database exploit has been based on the misuse of a standard database feature. For example, a hacker can gain access through legitimate credentials before forcing the service to run arbitrary code.

6.     A Lack of Segregation

From distributing the administrator and user powers, as well as duties, it will become more difficult for internal fraud or theft.

7.     Hopscotch

Rather than gaining complete access to a database in the first stage, cybercriminals often play a game of Hopscotch – finding a weakness inside the infrastructure that can be used as leverage for more serious attacks until reaching the back-end database system.

8.     SQL Injections

Applications are attacked by injections of unclean variables and malicious codes, which are inserted into strings and passed to an instance of SQL server for parsing and execution.

9.     Sub-standard Key Management

Research found many encryption keys are stored on company disk drives. Leaving these important keys in an unprotected state can leave systems vulnerable to attack.

10. Data Inconsistencies

Inconsistencies are a common thread that brings all vulnerabilities together. It is an administrative instead of a database technology problem.

These are the ten most common database vulnerabilities. However, I believe there are actions that can prevent these problems. Businesses can to develop a consistent practice to look after databases systems for vulnerabilities and threats. Actions such as documentation and automation tracking can improve and ensure the security of the information contained within the system. In addition, applying limitation, distribution, and segregation powers to both internal administrations and external users will also prevent threats. Although the process may be costly, the outcome is also rewarding. If enterprises can commit to resolve these database issues, I believe we can see more success in the New York and inBloom project.

On the other hand, information privacy may be another crucial factor that comes between the project’s successes. Who and of what purpose will businesses be granted with the access to the student information? How much of the individuals’ information will they be granted? This is a discussion we can expect to learn in the future, which are currently being addressed by the parents and their lawyers.

Works Cited

Chapman, Ben, and Corrine Lestch. "New York Parents Furious at Program, InBloom,

That Compiles Private Student Information for Companies That Contract with It

to Create Teaching Tools." NY Daily News. New York Daily News, 13 Mar. 2013. Web. 01 Feb. 2014. <http://www.nydailynews.com/new-york/student-data-compiling-system-outrages-article-1.1287990>.

Lane, Adrian. "What Is Big Data?" Dark Reading. Dark Reading, 07 Dec. 2012. Web. 01

Feb. 2014. <http://www.darkreading.com/views/what-is-big-data/240144074>.

Osborne, Charlie. "The Top Ten Most Common Database Security

Vulnerabilities." ZDNet. Zero Day, 26 June 2013. Web. 01 Feb. 2014.

<http://www.zdnet.com/the-top-ten-most-common-database-security-vulnerabilities-7000017320/>.

Walsh, George M. "NY Parents, Districts Worry about Database Privacy." The Wall

Street Journal. Dow Jones & Company, 15 Dec. 2013. Web. 01 Feb. 2014.

<http://online.wsj.com/article/AP13ee0bb213b542be859cec885b1ab857.html?KE

YWORDS=database>.

Target Hacker

The article, Target Hackers Used Stolen Vendor Credentials[1], provides an update as to the circumstances surrounding the cyber attack on Target’s POS that compromised the credit & debit card information.  The current findings indicate that Target’s security was breached through the use of a vendor’s stolen electronic credentials.

The initial finding was that malware was introduced into Target’s systems that allowed it to store and later transmit the account numbers and security codes of the various credit cards and debit cards used over a period of time.  It was originally speculated that the malware was introduced by enticing an employee to download a file or open a link that provided a gateway into Target’s secure system.  However, this latest information introduces another source of vulnerability where secured systems are made available to outside vendors.  Although outside vendor access may be limited to select databases or tables within a given database, the ability to remotely access a secure system may be sufficient to introduce a malware and allow the malware to navigate itself to various areas of the system, and allow it to locate and transmit sensitive data.

The malware found in Target’s system have been traced to a generic malware that is being sold on the open market for approximately $2,000 per copy[2].  The source code is then modified by the buyer to customize it for their specific needs and introduced in the target system.  This generic malware has been linked with other cyber attacks in various other companies within the United States.  It seems that the U.S. is being targeted primarily due to the use of the archaic magnetic strips that retain the account number and security codes that are revealed during the swiping/authorization process.  European and Asian countries utilize embedded chips that provide a higher degree of encryption that makes it more difficult to acquire.

It seems that credit card/debit card companies such as Visa and MasterCard, along with the various vendors such as supermarkets and other stores, are placing costs ahead of security, since the technology does exists and has been proven to be a more viable secured system than the magnetic strip technology.  However, the capital cost necessary to convert all the existing credit cards and debit cards to the embedded chip technology, along with the need to either retrofit or replace the existing card readers within the various stores that accepts these cards will be a major tasks that will likely cost the industry millions of dollars, if not billions.  It is unlikely that Visa and MasterCard will be willing to forego profits to ensure that better security becomes available to its users.  The likelihood for change will occur only if there will be a greater cost to the industry through liability lawsuits or if there is legislative changes that will require these changes to be effected in the short run.

http://online.wsj.com/news/articles/SB10001424052702303973704579350722480135220 

http://online.wsj.com/news/articles/SB10001424052702304856504579337151250298262

---

[1] Danny Yadron, Paul Ziobro and Charles Levinson, Wall Street Journal, January 29, 2014.

[2] Version of Target Malware Linked to Young Russian, Danny Yadron, Charles Levinson and Paul Sonne, Wall Street Journal, January 22, 2014.

Cloud Security Risks

According to Reuters, Larry Ellison, CEO of Oracle Corp, recently addressed the concerns individuals have been having regarding the security of business customer’s private data.  Edward Snowden, a former NSA contractor, revealed a PRISM surveillance program had been in operation by the NSA since 2007.  These revelations confirmed a fear held by many individuals, a fear that the government could access data stored on any U.S. server.  Oracle “and other major Silicon Valley companies are increasingly offering Internet-based business service…in a trend known as cloud computing” (Randewich 1).  This cloud computing can save companies a great deal of money, as companies no longer have to maintain “there own servers and other IT infrastructure” (Randewich 1).  Analysts say that these concerns regarding government involvement in privacy, however, may cost technology vendors “billion of dollars in lost sales” (Randewich 1).  David Litchfield reaffirmed individuals of the safety of Oracle’s product, stating “an Oracle database hasn’t been broken into for a couple of decades by anybody” (Randewich 1). 

            There are numerous benefits of utilizing cloud computing.  Utilizing a cloud to store information is cost efficient, relieves companies of unnecessary hardware, and accessing and backing up information can be done with incredible ease.  The advantageous of cloud computing are apparent, however, the question companies must begin to ask themselves is whether or not these advantageous outweigh the noticeable threat to information.  The reality is that clouds are not secure enough to hold the sensitive data being stored in them from possible hackers, especially from government agencies.

            If the NSA can access data stored on any cloud, it is highly likely that other, foreign governmental agencies possess the same capabilities with regards to accessing data within a cloud.  While utilizing hardware to store information may be more expensive, outdated, less accessible, and overall more of a hassle than clouds, one thing is certain; data stored in hardware is secure, due to its lack of accessibility.  If one were to extract data from hardware, one would have to physically be at the storage location, creating difficulties for those attempting to acquire information.  A cloud, conversely, may be accessed by anyone with an Internet connection; therefore, an individual anywhere in the world may extract one’s data. 

            Reverting back to hardware is clearly not a viable solution to this dilemma; however, companies must find new means of securing their cloud computing software, for the sake of maintaining profits and securing valuable information.  Oracle CEO spoke of Oracle’s security due to the fact that David Litchfield, an established security expert, stated that hackers gained access to Oracle systems “regularly” (Randwich 1).  Oracle must now focus on improving security of their cloud computing systems in order to remain competitive in the market.  A means, by which companies such as Oracle may improve security of their clouds, is to implement scanning and encryption procedures.  By initially scanning information in the cloud, companies can detect and take action to solidify information by encrypting information deemed incredibly important.  Encrypting important information can will provide an additional layer of security should a hacker enter a cloud.  In addition, a company can encrypt information as it is being sent to the cloud, in order to prevent an individual from intercepting data on its way to the cloud.  Scanning and Encrypting information will not eliminate security risks entirely from a cloud, however, these measures would reduce security risks considerably.   

http://www.reuters.com/article/2014/01/30/us-oracle-nsa-idUSBREA0T05U20140130